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Total Pool Revamp
My wife and I would like to seize this opportunity to say a very big thank you to Greg Woods and his exceptional team of pool specialists (Sam, Dan, Kevin et al), for an excellent job in carrying out a total transformation of our in-ground pool. The team worked tirelessly to change the old liner, renovate the pool walls, reconfigure the entire pool piping system, install a new waterfall feature, and grout the large waterfall rocks. They also repaired an intractable problem with a leaking skimmer and suction line. Their attention to detail and timely completion of the project in less than 3 weeks was remarkable.
Thanks to them, we now have a brand new pool, which works seamlessly on a newly installed variable speed pump. Image Home Improvements comes highly recommended without reservation.
K&B (Kilbride, 2016)
Image Pools has faithfully and professionally taken care of our pool for the past eight seasons. Given that we have chosen the Platinum service, we can travel worry free during the summer months. The Platinum service is simply wonderful. We cannot say enough about what a positive experience it has been. We never worry about the pool when we are away. The pool specialists arrive every week without fail, and leave a comprehensive report upon their departure. The pool specialists are friendly, courteous, professional and a very efficient team. The team at Image Pools have proactively maintained our pool equipment in excellent working order. We regularly, without hesitation, recommend Image Pools to our friends, neighbours and family. The pool work is of such a high caliber that we have also had other work done by the company. Namely; landscaping - drainage at the side of our house and the installation of a Pool Safety cover plus the installation of a variable speed pool pump which is excellent and we also recommend. Needless to say, we could not survive a summer without Image Pool Services!
Image Home Improvements impressed me and my wife right from the start as an incredibly professional and trustworthy company. They always listened to my inane, and what I'm sure were frustratingly nonsensical questions, with grace and poise. The courtesy, professionalism, and trustworthiness of Image Home Improvements was an impression that lasted throughout the entire project. Their price was the most value I found for the high quality of work they produce: not the cheapest (but I never trust the cheapest anyways) and certainly not the most expensive, but the greatest value by far. Greg Woods always kept in touch with us, every step of the way, and 6 months after completion of the project, I am still sending him emails regarding new jobs to which he is still promptly responding. Once a customer, always a customer with Image Home Improvements. This is obviously not a contracting company who takes the money and runs once the job is finished. We have already recommended Image Home Improvements to our friends who are equally happy with the quality of work they provide and we're already looking around the house and deciding for which job we want to hire them next.
We moved to Burlington last year to a house with a swimming pool. This is the first time we owned a house with a pool.
Following the recommendation from a friend we hired Image Home Improvements to look after our pool. We selected the Platinum Service that included opening of the pool in the Spring, full weekly maintenance through the Spring and Summer, and pool closure in the Fall. I was really impressed with the service provided to us. We were always kept informed of the water quality and the chemicals added to improve it. On Thursdays the pool was cleaned and left spotless for us to enjoy it during the weekend. What an amazing service!
I truly recommend the services of Image Home Improvements for pool maintenance.
"Every so often we are fortunate to engage the professional services of a company that outperforms on their promises and delivers their services at a very reasonable price. In the 13 years that Image Home Improvements has maintained our pool, we've been delighted by the quality of their service. Their scrupulous weekly visits for chemical assessments of the water quality and their expert maintenance of the pool equipment have enabled us to enjoy worry-free pool pleasure for 13 summers. On the few occasions when a pool pump or heater failed, Greg interrupted his personal life to resolve the problem immediately. I would recommend Image Home Improvements to any prospective customer for any of the many excellent services they provide."
Brendan Kelly - Burlington, 2014
James and Carolynne Mair - Burlington
"Dear Greg & Hunter,
You have built a beautiful deck and screened in porch for us. Thank you for your unwavering attention to detail and commitment to quality workmanship."
Paula & Mario LaPorta – Burlington
"Don't be afraid to sign up with Image! It was one of the best things we ever did. For 9 summers the pool has remained crystal clear, we have not had to take a water sample to the store only to be told to put some of this and some of that in the pool! What's more we have saved money as we have used less chemicals! I was suspicious, there is nothing free! BUT I was soon proven wrong! The service provided by Image is fantastic and the pool is always clear! "
"Image has done a wonderful job for me over the years since 2001. From little jobs to big, Image has done the job right and on time. Image always follows through. At this point I wouldn’t consider anyone else for my pool, another deck or repair jobs around the house."
Robert Crandall – Burlington, ON
"We are not very practical! We used to struggle with the Chemical Thing! We were always putting in either too little or too much! The kids always complained about stinging eyes and itchy skin! This all stopped when we started with Image Home Improvements! It’s so simple now, the pool is always sparkling clear and we have saved a small fortune on chemicals by putting in only what is necessary! Image provides a Fantastic Service and we have referred them to all of our friends and neighbours."
"Friendly, Professional, Convenient! We are a busy working couple; we would always forget to check the pool and suffered the odd 'Green' day! But not any more! The service Image provides is so convenient, the chemicals are delivered right to our door, in Fact, they're put away for us! The water test is accurate, and the computer report easy to follow. 2011 will be our 10th season with Image! We have also used Image to open/close the pool and for other home improvements."
"The project was to install some weeping tile throughout our lawn, to resolve some drainage issues. We met with Graeme for an extended time to go over the job. He provided a quote, and offered very reasonable rates. The work was done as described and on time, and the issue was resolved. I found him to be very professional, friendly and great to deal with overall. In fact, I am having him come back next year to do further work. Highly recommended."
Kevin Jones - Burlington, ON
"We were looking for someone to place some large armour stones along the edge of our driveway, as well as remove a large concrete walkway in the backyard. Graeme responded quickly, stopped by for a quote (to make sure I wasn't well over my head and over my budget), and showed up when he promised. 7 hours later I (and, more importantly, my wife) are very pleased. Highly recommended. "
Alan - Burlington, ON
"We now have an amazing sound and video system.
We have sound through ceiling speakers in the kitchen, dining room, living room, office, outside by the hot tub/pool, in the master bedroom and ensuite. A separate system is used for the great room surround sound. There are 4 TV’s hooked up to the systems. We have inputs from Satalite, Cable, Ipod, XM radio, radio and media server. The system has wall mounted controls in many of the rooms but one remote controls everywhere.
We are very happy with the install. Reference upon request."